Customer Information

You’re in safe hands on a Solos Holiday

No single supplements

Your own room guaranteed

Fly from local airports

Exclusive to solo travellers

We're Here For You

FAQs

All of your questions answered, including refunds, how to change your booking and contacting us. Everything you need to know you can find here, helping to ensure you have peace of mind when travelling.

Deposits and Payments

We like to think we make your Solos experience as special as it can be. But do you know what else makes a difference? Making it easy. Because you should spend the run-up to your trip as carefree as you feel when you’re on it!

Holiday Extras

Don’t leave things until the last minute. We can help you with those little extras, from arranging your airport parking, lounges and hotels to upgrading you to fast track, helping to make your holiday experience truly seamless, so you can relax and enjoy!

Support Whilst Away

Find out how you can get in touch with us during your holiday in the event you require our assistance.

Manage Your Booking

You can login to make changes to your booking, cancel your booking, or be issued with a refund if we've informed you that your holiday can't go ahead due to Covid-19 - it's that simple!

The Solos App

To make your Solos experience a whole lot easier, you can now view all your important travel documents in your app whenever you need! No more searching for countless emails, the Solos app is a great portal that’s easy to use, and allows you to quite literally enjoy that all-important holiday countdown!