Norwegian Aqua Maiden Voyage 

Each person is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds. However, if you are travelling by air, you need to check with the airline for specific restrictions.

If you make your own travel arrangements, you need to make sure that you are at the ship at least two hours before departure.  The airport is approximately 1hr 15 mins from the port and we would advise pre-booking transfers prior to travel.  Solos can organise transfers to/from the ship back to the airport if we have your flight details

A few of the commonly used terms to get you ready to set sail. 

When it comes to what to wear, you can go resort casual or get decked-out and look your best - it's your call. Feel Free to wear what you like. There is even a  special "Dress-Up or Not Night." It's the perfect opportunity to get your portrait taken with  the ship's Captain. Cruise Casual: the Freedom of Freestyle Cruising Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. 

Arrival at the Cruise Terminal: For your comfort and convenience, we recommend that guests who have not completed their Online Check-In arrive at the cruise terminal no later than two (2) hours prior to the scheduled embarkation time printed on your cruise documents. Guests who have completed their Online Check-In should arrive at the terminal no later than one (1) hour prior to the scheduled embarkation time printed on your cruise documents. 

My NCL is where you either Log In or Create a profile for NCL.COM. Simply click on "Log In to My NCL" (top right of any page) to access all of your important pre-cruise information, complete your Online Check-In, book a cruise and reserve Shore Excursions. Once you've completed your Online Check-In you can download eDocs, a detailed summary of your cruise holiday that acts as your boarding pass.

The currency used on board is the U.S. $. When you check in you open a shipboard account by registering a major credit card such as VISA®, MasterCard® or American Express. If you prefer to pay by cash or traveller's cheques, a suggested deposit for a 7-night cruise is US $ 300 per person, US $ 150 per person for cruises up to 6 nights or US $ 450 per person for cruises of 8 nights and more at check-in (subject to change). Then, you simply sign for your personal expenses as you go and they will be charged to your account. Important: When your credit card is entered to activate your on-board account, an initial approval is obtained from the bank. Please be advised that some banks may hold the pre-authorisation for up to 30 days. Throughout the voyage incremental holds will be obtained based on your on-board expenditure. This will reduce the amount of available credit on the credit card or restrict the availability of cash in your bank account. Currency exchange, at prevailing rates, is available on some cruises. Travellers cheques and most major credit cards are accepted in the ports we visit. Proper ID is required when cashing travellers cheques. We recommend you carry a small amount of local currency when visiting foreign ports, although credit cards are commonly accepted in shops and restaurants.

All guests are prohibited from bringing alcohol on board our ships. Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area. Wine & Champagne Policy Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below. 750 ml Bottle: $15.00 USD

Why is there a service charge? The reason there's a fixed service charge is an important one: Our Crew (as are the crew from other lines) are encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programmes that your service charge supports. How much is the charge? Onboard Service Charges are additional. How much are the service charges? For bookings made on or after April 1, 2022, that prepay their service charges before their sail date: $16.00 USD per person per day

The current on board is 110 volts & 220V AC. However, some high-voltage hair dryers, electric rollers and electric razors may require a converter

Norwegian Cruise Line has introduced an enhanced room service menu. The new menu offers an expanded selection for breakfast, in addition to a wider variety of options available 24 hours. Individual items on the menu remain available on a complimentary basis and a convenience charge of up to $9.95 USD will be added to each order placed (Morning coffee, continental breakfast and orders placed by guests sailing in The Haven will not attract a charge)*. A 20% gratuity and beverage service charge will be added for non-complimentary beverages and special occasion items. Room service is one of up to 29 dining options offered across the fleet, and guests continue to be able to enjoy a wide array of complimentary choices onboard 24 hours a day. *Prices subject to change.

Guests with special needs are welcomed.  The information you are provided with about your holiday (which may be on the NCL website, in brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs.